Online Information Services White Papers

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Online Information Services White Papers (View All Report Types)

Business Analytics: Helping You Put an Informed Foot Forward sponsored by SAS WHITE PAPER: What exactly is business analytics and how can it help? Business analytics is, simply put, the application of analytical techniques to resolve business issues. It provides organizations with a framework for decision making, helping organizations solve complex business problems and more. Posted: 30 Jul 2010 \| Published: 30 Jul 2010 TOPICS: Analytic Applications Software \| Business Intelligence \| Data Analytics \| Data Management \| Information Industry \| Information Management \| IT Infrastructure \| Metrics

Leading the Way in Managed Services sponsored by Zenith Infotech WHITE PAPER: Learn how Zenith enables Managed Services Providers to deliver a complete infrastructure solution to their clients. You'll be able to realign your staff to focus on more revenue generating projects and scaling business by obtaining new clients. Posted: 20 Jun 2008 \| Published: 01 Jul 2008 TOPICS: Backups \| Information Industry \| IT Infrastructure \| Managed Security Services \| Remote Network Management \| Security Management

MPEG-4 Over IP Networks sponsored by Motorola Solutions WHITE PAPER: This paper describes the technology behind the efficiency gains that are realized using MPEG-4 as a video compression technology for real time content distribution networks. Posted: 05 Jan 2009 \| Published: 23 Dec 2008 TOPICS: Telecommunications Carrier Systems \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Networks \| Telecommunications Regulations \| Telecommunications Standards \| Telecommunications Systems

OSS and CRM - Integration That Pays sponsored by Comarch Telecommunications WHITE PAPER: Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure. Posted: 06 Jan 2009 \| Published: 06 Jan 2009 TOPICS: CRM \| Customer Service \| Fault Management \| Sales \| Telecommunications Industry \| VoIP

Transforming the Network for Triple Play sponsored by Alcatel-Lucent WHITE PAPER: Read this paper to find out how to ensure a profitable transition to Triple Play Services. Posted: 10 Sep 2007 \| Published: 01 Sep 2007 TOPICS: Converged Networks \| Data Communications Services \| Telecommunications Hardware \| Telecommunications Industry \| Telecommunications Software \| Telecommunications Systems \| Triple Play Services

Data, Disconnected: Communications Firms Take the Necessary Steps to Build Greater Accuracy into Their Customer Management Processes sponsored by Pitney Bowes Group 1 Software WHITE PAPER: This white paper for the communications sector examines how inaccurate data can impact customer relationships and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment. Posted: 20 Jan 2009 \| Published: 20 Jan 2009 TOPICS: Best Practices \| CRM \| Customer Data Management \| Data Profiling \| Data Quality \| Fraud Protection \| Network Performance \| Regulatory Compliance \| ROI \| Telecommunications Industry

Proactive Service Assurance for Mobile Data Services sponsored by Infovista Corporation WHITE PAPER: Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more. Posted: 02 Mar 2009 \| Published: 26 Feb 2009 TOPICS: 3G Wireless \| Internet Access \| Internet Appliances \| Internet Services \| IP Services \| Telecom Spending \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Systems

Migration to DOCSIS 3.0 sponsored by Motorola Solutions WHITE PAPER: Factors driving cable operators toward deployment of DOCSIS 3.0, new features, channel bonding and multicast services, and migration scenarios to DOCSIS 3.0, are addressed. Posted: 05 Jan 2009 \| Published: 23 Dec 2008 TOPICS: Cable \| Cable Network Industry \| Cable Telephony Services \| Internet \| Internet Services \| Internet Standards \| Telecommunications Carrier Systems \| Telecommunications Industry

Are You Ready for the Future of IT? sponsored by Cisco Systems, Inc. WHITE PAPER: The Internet of Everything is here: More people, processes, data and things are connecting. Learn why you should embrace this new model. Posted: 21 Aug 2014 \| Published: 14 Mar 2014 TOPICS: CIOs \| CISOs \| Cloud Computing \| Enterprise \| Internet \| Internet Industry \| Internet Usage \| IT Departments \| IT Industry \| IT Management \| IT Managers \| Mobile Device Management \| Securities Industry \| Security \| Security Management \| Smart Phones

Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications sponsored by IBM WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads. Posted: 15 Nov 2013 \| Published: 31 Oct 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| CRM \| CRM Analytics \| CRM Analytics Software \| Customer Loyalty \| Customer Satisfaction \| Data Analytics \| Data Management \| Data Management Software \| Data Mining \| Data Mining Software \| Management Service Providers \| Telecommunications Industry \| Telecommunications Industry Organizations \| Telecommunications Service Providers