National Security White Papers

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AI & Automation: Emerging Trends in the IT Industry Today sponsored by Slack WHITE PAPER: Explore how AI and automation are redefining work to enhance productivity and cut costs for IT teams. Posted: 20 Dec 2023 \| Published: 20 Dec 2023 TOPICS: IT Management

How Financial Services Leaders are Ramping Up Innovation While Staying Secure sponsored by Slack WHITE PAPER: See how Asia-Pacific financial services leaders are combining operational agility with AI-powered productivity while bolstering security and compliance. Posted: 20 Dec 2023 \| Published: 20 Dec 2023 TOPICS: IT Management

Boost Your Team's Output: 5 Key Productivity Hacks sponsored by Slack WHITE PAPER: Eliminate productivity blockers and uncover five best practices for streamlining and automating your team's workflows. Posted: 20 Dec 2023 \| Published: 20 Dec 2023 TOPICS: IT Management

Boost Your Team's Output: 5 Key Productivity Hacks sponsored by Slack WHITE PAPER: Eliminate productivity blockers and uncover five best practices for streamlining and automating your team's workflows. Posted: 20 Nov 2023 \| Published: 20 Nov 2023 TOPICS: IT Management

Magic Quadrant for the CRM Customer Engagement Center sponsored by ServiceNow WHITE PAPER: Read this report for an overview of the CRM Customer Engagement Center market and details on why ServiceNow is a Leader in 2021 Magic Quadrant. Posted: 08 Jul 2022 \| Published: 08 Jul 2022 TOPICS: IT Management

Flexible IT Models Drive Efficiency and Innovation sponsored by Dell Technologies and Intel WHITE PAPER: This study sought to understand whether, and to what degree, an organization's adoption of technologies and processes that enable flexible IT service delivery are correlated to IT and business benefits. Posted: 14 Oct 2021 \| Published: 14 Oct 2021 TOPICS: IT Management

Best Practices on Alibaba Cloud sponsored by Alibaba Cloud WHITE PAPER: Find out the best practices on Alibaba Cloud from some of the industry leaders and learn the benefits they saw from implementing Alibaba Cloud. Posted: 25 Mar 2021 \| Published: 25 Mar 2021 TOPICS: IT Management

Reimagining IT Service Delivery and Operations in Unimagined Times sponsored by ServiceNow WHITE PAPER: Today’s workforce scenario has quickly exposed ugly IT processes. Fortunately, a lot of these challenges can be solved by combining ITSM and ITOM practices. Dive into this guide to learn the three pros of harnessing a combined ITSM and ITOM platform. Posted: 19 Jan 2022 \| Published: 15 Jul 2020 TOPICS: IT Management

Pennsylvania Lumbermens Mutual Insurance Company (PLM) Case Study sponsored by VMware WHITE PAPER: Understand how PLM uses VMware Cloud on AWS for their DR needs and how it helped them optimize their DR costs. Posted: 16 Apr 2021 \| Published: 16 Apr 2021 TOPICS: IT Management

8 Simple Steps for Automating Governance, Risk and Compliance (GRC) sponsored by ServiceNow WHITE PAPER: Automating Governance, Risk, and Compliance (GRC) greatly reduces costs and improves efficiency. This paper provided 8 simple steps for automating GRC. Posted: 08 Feb 2021 \| Published: 07 Nov 2018 TOPICS: Compliance (Systems Operations) \| Governance, Risk, Compliance (GRC) \| IT Management \| Risk Management \| Security \| Security Best Practices