WHITE PAPER:
In this white paper, we discuss eight IT-friendly software traits that minimize risk, maximize ROI, and encourage innovation. Although the focus of this paper is on contact center and web customer service software, the discussion is broad enough to be a valuable guide for any technology investment.
WHITE PAPER:
Interstage BPM's superior architecture lets business users and IT professionals collaborate on defining and refining business processes. It empowers knowledge workers to stretch processes to fit to the business needs and it provides developers with the ability to easily create and deploy high performance process-based applications.
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This paper discusses the Sybase CEP Implementation Methodology, which offers analytic developers a set of best practices for implementing Continuous Intelligence using Complex Event Processing. Sybase CEP provides a structured yet flexible approach to rapidly build Continuous Intelligence projects and deliver more analytic modules over time.
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Today’s traditional IT model suffers from resources located in different, unrelated silos—leading to low utilization and gross inefficiency. Enterprise servers reside in one area of the data center and network switches and storage arrays in another. This document describes the design of - and the rationale behind - the Secure Cloud Architecture.
WHITE PAPER:
This white paper outlines five things you need to know before developing an email management solution. It also seeks to dispel myths about SharePoint and Exchange.
WHITE PAPER:
In this white paper you'll discover what is needed for complete, open, and integrated business intelligence tools and technologies today. Explore the best-in-class capabilities for managing the development lifecycle for BI applications to meet the needs of today's insight-driven organizations.
WHITE PAPER:
Optimizing the benefits of a data grid built with Oracle Coherence relies upon creating a modular, balanced architecture. Matching the number of application servers, memory capacity, and quantity of processing nodes to the target workload characteristics is important to achieving the best performance.
WHITE PAPER:
High density computing is today's standard in best-in-class performance and availability, and those that fail to keep pace or fall behind will find themselves no longer competitive in today's markets.
WHITE PAPER:
Discover why Citrix cloud solutions are a clear choice for leading cloud providers, helping them quickly and profitably build differentiated and flexible cloud solutions that are right for their business and their customers.
WHITE PAPER:
Desktop virtualization is becoming more of a hot topic as it allows organizations to control costs and use limited resources to manage their desktop infrastructures. This white paper highlights an architectural design for a 50,000-seat VMware View architecture created by NetApp, Vmware, Cisco, Fujitsu, and Wyse. Learn more here.