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In this study, find out what 765 global CEOs and 170 CIOs have to say about the importance of closing this "business-technology integration gap."
WHITE PAPER:
This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
WHITE PAPER:
Learn how your organization can take full advantage of all the benefits of cloud computing. Inside, discover a cloud hosting solution that provides speed and agility to your business while allowing you to add workloads as it expands.
WHITE PAPER:
This white paper introduces an innovative application performance management technology that could be very valuable to IT professionals who frequently troubleshoot performance issues across a Citrix server, saving time and taking the guesswork out of the analysis.
WHITE PAPER:
Get in-depth insights from a new global survey of executives by The Economist Intelligence Unit, which confirms significant change in how organizations like yours deliver and use IT services, and advocates a blended model of internal and third-party services.
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This white paper boils the reasons behind current issues in the information security field down into four major causes, and also lays out a list of specific, detailed changes that need to be made to the enterprise security model for these core issues to be resolved.
WHITE PAPER:
Pressure is increasing to better manage supply chains to improve customer service, lower product costs and increase business process efficiency. Read this paper to learn about best practices for improving an organization's supply chain proces...
WHITE PAPER:
This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers.
WHITE PAPER:
Read this informative whitepaper to learn about the impact this evolving trend can have on your organisation and how both individuals and corporations can use this trend to gain competitive advantage.
WHITE PAPER:
Explore this Gartner report to learn how the CIO and IT management roles are changing to meet rising trends in IT and innovation. Learn what the "digital dragon" is, and how IT teams can leverage innovation and technology change to gain competitive advantage. Read on to learn more.
