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Learn why video streaming has become a key part of the communications strategy of today's organizations, and how this tool can help you increase connectivity, save budget dollars, and boost productivity.
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In this white paper, learn how 4net Technology is helping to address the shortcomings of drones with a Mobile Drone Kit that utilizes Avaya Equinox, a powerful gateway for calling messaging, conferencing and collaboration.
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A successful UC rollout should test voice performance -- and video, if applicable -- before and after deployment. In this expert e-guide, Irwin Lazar of Nemertes Research, explains how organizations can minimize operational costs and maximize user satisfaction with proactive unified communications management and testing before and after deployment.
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See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.
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This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
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Today’s business models do not create the commensurate revenue to fund the investment to deliver against growing traffic volumes. This is particularly salient in North America as CSPs provide more services and bandwidth on flat rate ‘all-you-can-eat’ price models. Read this paper to learn so much more.
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This resource examines the complexity of IP multicasting and an approach to overcome these limitations – delivering new levels of performance, scalability and resiliency to IP multicasting.
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This informative guide explores a 5 step plan for smooth, effective implementation of your newly acquired unified communications platform.
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This paper details a recent survey of North American households currently subscribed to broadband internet access. Read this paper to better understand attitudes and behaviors that will drive the adoption of next-gen broadband applications and serv...
