EGUIDE:
As customer expectations increase, so does the need for excellent customer service and customer experience. There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
EZINE:
In this quarter's CW Europe, we interview Laurence Schirrecker at Eurosport about how the broadcaster is using the latest technologies to improve how cycling enthusiasts can follow races. Computer Weekly caught up with her at the final stage of the Grand Tour cycling event La Vuelta in Madrid.
EGUIDE:
Read this e-guide on the changing role of the CIO to learn about the challenges and opportunities facing modern CIOs and the leadership skills they need to stay relevant in a digital age.
EGUIDE:
The Asia-Pacific (APAC) region remains a hotbed for digital transformation initiatives amid the economic uncertainty and ongoing coronavirus outbreak. In this guide to IT Priorities in 2020, find out what 593 APAC IT professionals revealed about their digital transformation efforts and key areas of spending for the coming year.
EGUIDE:
In this e-guide, read more about Citic Pacific Mining's success, the role of the CIO and chief digital officer at GE, and how Australia is planning to develop its digital competencies.
INFOGRAPHIC:
In this infographic, we look at buyers' attitudes towards attending in-person events, includingtheir motivations why they would be inclined to attend.
EGUIDE:
In this e-guide we discover how software asset managers are coming up with new ways to give employees freedom and flexibility whilst keeping the ability to easily audit what is being used on-premise and in the cloud as well as what is no longer being used.
EGUIDE:
In this e-guide: Computer Weekly has announced the 11th annual UKtech50, our definitive list of the movers and shakers in UK technology – the CIOs, industry executives, public servants and business leaders driving the role of technology in the UK economy.
EGUIDE:
In this infographic, we share insights on the ever-growing IT buying team and give practical advice on how to engage the whole purchasing team throughout a complicated buying process.
