WHITE PAPER:
In this white paper, we discuss eight IT-friendly software traits that minimize risk, maximize ROI, and encourage innovation. Although the focus of this paper is on contact center and web customer service software, the discussion is broad enough to be a valuable guide for any technology investment.
PRESENTATION TRANSCRIPT:
In part 1 of this three part presentation, Greg Schulz takes an advanced look at virtualization, use case scenarios, and identifies the costs and technology impacts.
WHITE PAPER:
Access this white paper to learn about a new single integrated solution that can support all desktop and application virtualization architectures in your enterprise.
PRESENTATION TRANSCRIPT:
Learn how Salt River Project focused on understanding the business architecture of their company to enable process visibility and understanding. And examine their multi-phase approach to building a foundation on SAP around finance, human resources, and supply chain management.
EBOOK:
If the growth of cloud computing and mobility has proven anything, it's that the legacy boundaries of the enterprise no longer exist. As a result, the traditional model of WAN optimization is changing too. Access this e-guide to discover if SD-WAN is right for your network.
EBOOK:
How important are enterprise service buses (ESBs) to service-oriented architecture (SOA) and the enterprise? Will new efforts to understand ESBs pay off in the long-term? This e-book provides valuable insight on the role of ESBs in application integration and the modern enterprise.
PRESENTATION TRANSCRIPT:
This presentation transcript examines how effective server room deployment and management can maximize efficiency and minimize costs in virtual environments. Gain insight into key steps for evaluating your current infrastructure and realizing the benefits of virtualization.
PRODUCT LITERATURE:
The Alcatel 7302 Intelligent Services Access Manager (ISAM) provides an efficient, next-generation means of delivering these services.
EBOOK:
In this e-book, discover how your organization can determine whether software as a service (SaaS), a public cloud infrastructure, or a private cloud is best for you.
WHITE PAPER:
This paper presents a new, broad and all-encompassing multiplatform view of modernization in the context of applications, people and teams that will help you see where to begin, and where a comprehensive strategy might lead.
