ESSENTIAL GUIDE:
This survey of business leaders by the Economist Intelligence Unit for Pegasystems finds that businesses are mostly confident they will reach their digital transformation agendas, but senior business leaders need to be more closely involved.
ANALYST REPORT:
Consider the challenges and barriers (such as silos and time-intensive data validation processes) to effective financial services data management in this InContext Paper by Bloor. You’ll also understand how InterSystems Financial Services Solution Suite resolves these issues with a 360-degree view of enterprise and customer data.
EZINE:
The Netherlands is seen as a pioneering country which often takes different approaches to solving problems. It is a small country with limited resources and often finds itself using innovative methods to keep up.
ESSENTIAL GUIDE:
This article in our Royal Holloway Security Series demonstrates how actionable data can be extracted from banking malware and how it can be used to defend against highly damaging cyber attacks from organised criminal gangs.
WHITE PAPER:
This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
WHITE PAPER:
This paper discusses the ways that identify and social network analysis can help you prevent fraud and enable compliance by focusing not only on transactions, but also on person and groups and how they are related. Learn the requirements for a proactive fraud detection systems, and how ongoing data analysis can alert you to the need for action.
WHITE PAPER:
SAP analytics solutions can help today's government agencies overcome the many challenges associated with tax discovery. Read on to learn how SAP's public sector software solutions can benefit government agencies by improving performance, reducing costs and streamlining service delivery.
PRESENTATION TRANSCRIPT:
Join industry expert Harald Collet in this presentation transcript to learn about new information governance, recordkeeping, and compliance complexities in the age of Dodd-Frank, and find guidance and advice to help you overcome these challenges.
EGUIDE:
In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.