EGUIDE:
In this expert e-guide, we explore how to adapt enterprise content management (ECM) to handle increasing volumes of content and coordinate with cloud-based systems. Uncover 7 key capabilities that are in increasingly high demand for ECM systems, including robust mobility, seamless integration with LOB systems, analytics, and 4 more.
EGUIDE:
In this expert e-guide, learn about the drivers of enterprise content management today—including digitizing paper-based processes, hybrid-based cloud growth, collaboration platforms, and more—as well as the key ways ECM can provide digital transformation.
EBOOK:
Every company knows that social media holds great insight into customer desires, but many are failing. This handbook on social media monitoring identifies some of the difficulties and provides suggestions on converting raw data into actionable information to successfully engage audiences, identify prospects and enhance brand awareness.
WHITE PAPER:
This white paper outlines approaches from real-world practices of companies that are significantly reducing the cost of handling their text-based customer communications.
EGUIDE:
ECM systems must evolve in order to satisfy users and meet customer experience expectations. This expert guide provides 7 core capabilities of a modern ECM system to help you satisfy your users' customer needs.
EBOOK:
This expert handbook explores how to leverage context-aware technologies to create appropriately personalized customer experiences. Discover how to deliver on the promise of personalized content delivery with tools and strategies for web content management, marketing automation, machine learning, and more.
EBOOK:
A great user experience is the holy grail of mobile app development, but it doesn't have to be unattainable. Get tips on how to balance UX with mobile data security.
EBOOK:
This expert resource provides 3 articles about how to leverage Web content management (WCM) to optimize the customer experience. Discover how to use customer profiles to deliver content to your target audiences, overcome common WCM challenges with 3 simple rules, and more.
EGUIDE:
In this expert e-guide, we explore a flexible, AI-driven approach to cloud-based content management and collaboration. Learn about a platform designed to enable you to power content with machine learning, leverage smart search, modernize content-based processes, and more.