Customer Experience Reports

Presentation Transcript: Best Practices for Unified Communications Migrations and Management
sponsored by Dell Software
PRESENTATION TRANSCRIPT: In this presentation, Joel Blaiberg, author of “Four Steps to Planning a Successful Migration” shares key migration strategies, and best practices that can save your organization time and money when migrating communications to Office 365 or an on-premises or a hybrid environment.
Posted: 14 Mar 2012 | Published: 14 Mar 2012

Dell Software

Develop a Multichannel Strategy that Supports Customer Experience Management
sponsored by BoldChat - LogMeIn
EGUIDE: Providing a top class customer experience is the key to customer retention, yet, according to a Forrester survey, only 10% of companies plan to invest in multichannel support. This e-guide explains why a strong multichannel presence is a necessity and walks you through the steps to developing your own strategy.
Posted: 22 Dec 2016 | Published: 20 Dec 2016

BoldChat - LogMeIn

How IMS Health Saved 8 Months of Development Time For a New Sales Force Effectiveness Platform
sponsored by Telerik
CASE STUDY: IMS Health, an information provider to pharmaceutical companies and healthcare organizations, was struggling with an under-performing sales force effectiveness (SFE) system. View this case study to find out how IMS leveraged the latest tools including a UI technology to develop and release the platform in only 5 months.
Posted: 02 Oct 2013 | Published: 02 Oct 2013

Telerik

Make the Most of Windows 10: How User Training Can Help
sponsored by Citrix
EGUIDE: Download this e-guide to find out how proper training can help make the most of your Windows 10 deployment.
Posted: 25 Oct 2017 | Published: 20 Oct 2017

Citrix

Take Your Life Back With Tools That Maximize Desktop Virtualization from the Data Center to the Endpoint
sponsored by DellEMC and Intel®
WHITE PAPER: Examine tools and platforms designed to maximize the value of virtual desktops – from the data center to the endpoint.
Posted: 22 Jun 2016 | Published: 31 Dec 2015

DellEMC and Intel®

Leveraging SAML for Federated Single Sign-on: Seamless Integration with Web-based Applications whether cloudbased, private, on-premise, or behind a firewall
sponsored by PortalGuard
WHITE PAPER: Consult this informative white paper to find out how you can resolve issues with user-accessibility. Single sign-on can eliminate problems with multiple password prompts and make accessibility easier for the user. Learn why a single sign-on process can help handle an organizations multiple cloud applications as well as provide secure accessibility.
Posted: 13 Aug 2012 | Published: 13 Aug 2012

PortalGuard

Microsoft Dynamics CRM: A Look at New Features and Uses
sponsored by Microsoft
EGUIDE: This e-guide explores 3 of the most prevalent features Microsoft Dynamics CRM has rolled out and how they will affect industries that rely on these technologies. We'll also use the healthcare industry as an example of how one feature, document generation, ties into CRM and what that means for healthcare professionals.
Posted: 26 Jan 2017 | Published: 24 Jan 2017

Microsoft

Case Study: Fransicican Missionaries of Our Lady Health System
sponsored by AppSense
WHITE PAPER: Read this whitepaper to learn how one major healthcare provider that manages roughly 13,000 employees and 8000 contract staff were able to use user virtualization to improve clinical workflow and gain a competitive advantage.
Posted: 19 Jul 2013 | Published: 18 Jul 2013

AppSense

Defining VDI users: Who should really be using virtual desktops?
sponsored by VMware, Inc.
EGUIDE: This expert guide from SearchVirtualDesktops.com can help you define your VDI users so that you can determine who in your organization benefits the most from virtual desktops, allowing you to provide them to the workers who would get the most value from them.
Posted: 25 Apr 2013 | Published: 25 Apr 2013

VMware, Inc.

Guide to Design-Centric Application Development
sponsored by CraveInfoTech
EGUIDE: Designing customer-experience grade apps is a must in the age of empowered users. But you need the right tools to do it successfully. This comprehensive guide is your roadmap to developing user-friendly apps with SAP Fiori. Learn how to develop apps from a design-centric standpoint that focuses on the end user's needs.
Posted: 05 Oct 2016 | Published: 04 Oct 2016

CraveInfoTech