EBOOK:
In this e-book learn about emerging contact center technology trends and newer options like self-service technology, analytics and Web 2.0. Find out about 10 must-have technologies for the contemporary contact center. Learn how to select the best technology to meet your needs, and read expert advice for setting up contact center technology.
EGUIDE:
What features do you need in a collaboration tool? The right tool could mean the difference between business success and business stagnation – especially as changes like remote work and digitization continue to transform the workplace as we know it.
EGUIDE:
This guide is intended for both IT staff, voice system managers, as well as CIOs. It describes the issues decision makers need to understand as they set out to build a winning unified communication strategy.
WHITE PAPER:
Access this whitepaper to learn more about unified communications in the workplace and how your company can transform your voice, video, and collaboration infrastructure.
WHITE PAPER:
In this resource, uncover valuable information about application performance management (APM), and why it's crucial to optimize network delivery as businesses demand more from their networks.
WHITE PAPER:
Your employees in remote locations need the same fast, reliable, secure and cost-effective access to information and applications as your employees at headquarters. MegaPath Site-to-Site MPLS VPN is the simple solution. Read this white paper to learn how to MegaPath Site-to-Site MPLS VPN means more security, more selection, and more service.
CASE STUDY:
Maintaning an Exchange backup was certainly a challenge for Apptix, to overcome this challenge they used Replay, as a result of which they were able to eliminate about five hours of restore processes.
EGUIDE:
In this expert e-guide, learn how to properly architect your VoIP so you can provide users with better quality of voice and support for a number of concurrent voice connections. Additionally, discover how Skype for Business telephony stacks up for enterprises.
WHITE PAPER:
This white paper highlights how IT professionals can continually raise the business value of telepresence and what you should consider when implementing your visual collaboration strategy.
