Messaging Systems Reports

How to Achieve a 3X ROI with Slack
sponsored by Slack
WHITE PAPER: Today's new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
Posted: 18 Jan 2024 | Published: 02 Dec 2023

Slack

Transforming your Contact Center…”SIP-ly” Stated
sponsored by AT&T Corp
WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
Posted: 21 Sep 2011 | Published: 21 Sep 2011

AT&T Corp

Social Business Podcast Series
sponsored by IBM
PODCAST: A Social Business enables its employees – and customers – to more easily find the information and expertise they seek. Access this podcast series for an in-depth guide to establishing a Social Business for real-time communication and collaboration.
Posted: 16 Nov 2011 | Premiered: Nov 16, 2011

IBM

Business Collaborative Conversation Scenarios
sponsored by Alcatel-Lucent Enterprise
WHITE PAPER: Take your unified communications to the next level by extending “the conversation” across multiple areas of your business.
Posted: 08 Feb 2012 | Published: 08 Feb 2012

Alcatel-Lucent Enterprise

Beyond the Boardroom: Innovative Uses of TelePresence
sponsored by Cisco
WHITE PAPER: Access this brief resource to uncover a list of use cases for telepresence beyond the traditional boardroom setting.
Posted: 23 Jan 2014 | Published: 31 Dec 2012

Cisco

The Unified Communications Buyer's Guide to Cutting Costs & Boosting Productivity
sponsored by Fuze
RESOURCE: An average 600-employee company can expect to see a 182 percent return on its investment in cloud technology over three years. The payback period? Less than two months.
Posted: 18 Feb 2021 | Published: 14 Feb 2020

Fuze

E-guide: Taking full advantage of the benefits of mobile unified communications: Best practices
sponsored by TechTarget Security
EGUIDE: In this SearchUnifiedCommunications.com e-guide, learn the applications, technologies and benefits associated with mobile unified communications (UC) and uncover how you can start taking advantage of them today.
Posted: 18 May 2011 | Published: 18 May 2011

TechTarget Security

Contact Centers: How Gartner's Criteria Shook Up Vendor Rankings
sponsored by Five9
EGUIDE: Uncover why organizations are shifting to contact center as a service (CCaS) to replace their current infrastructure.
Posted: 03 Oct 2017 | Published: 03 Oct 2017

Five9

Enterprise CIO Decisions: Managing the Mobile Workforce
sponsored by TechTarget Security
EZINE: Read this exclusive CIO Enterprise Decisions E-Zine for case studies and expert insight into some of the most prevalent mobile issues facing CIOs today.
Posted: 09 Jul 2012 | Published: 30 Jun 2011

TechTarget Security

SDI Best Best Practices: Benchmarking for Service Desk Support
sponsored by Citrix Online- GoToManage
WHITE PAPER: The best way to continually improve and to deliver the best service is to measure, trend and set goals for your services and then benchmark against yourself - this is the very definition of service improvement and this guide will show you some simple ways in which you can accomplish this.
Posted: 12 Oct 2011 | Published: 12 Oct 2011

Citrix Online- GoToManage