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Infographic: Who needs to be on your digital transformation team? sponsored by TechTarget ComputerWeekly.com INFOGRAPHIC: Assembling the right team for a digital transformation project is critical. Transformation is a team sport - it requires experience, knowledge and the ability to influence and work with others. In this infographic, we help you figure out who needs to be on your digital transformation team and what are the key skills for each team member. Posted: 18 Jan 2022 \| Published: 18 Jan 2022 TOPICS: Cloud Computing \| Digital Asset Management \| IT Agents \| IT Best Practices \| IT Management \| IT Workforce \| Leadership

Transcript: The Changing Role of the CIO sponsored by Hewlett Packard Enterprise PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. Posted: 02 Apr 2013 \| Published: 02 Apr 2013 TOPICS: CIOs \| IT Agents \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Spending \| IT Workforce

The 7 Deadly Skills of The Perfect Employee sponsored by Skillsoft WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied. Posted: 23 Apr 2012 \| Published: 23 Apr 2012 TOPICS: Certification Programs \| eLearning \| Employee Performance Management (EPM) \| IT Agents \| Training \| Training and Educational Services \| Training Software

IDC MarketScape: Worldwide Desktop Virtualization Vendor Analysis sponsored by Citrix WHITE PAPER: This IDC study assesses the capability and business strategy of 11 vendors in the client virtualization market. Posted: 25 Nov 2013 \| Published: 25 Nov 2013 TOPICS: Client-Server Architectures \| Client-Server Development Tools \| Desktop Virtualization \| Virtual Communities \| Virtual Desktop Infrastructure

Solution Spotlight: Creating a Strong Customer Experience Management Strategy sponsored by TechTarget Customer Experience EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Collaboration \| Communications Systems \| Contact Center Management \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Service \| IT Agents \| IT Departments

IBM DeveloperWorks sponsored by IBM SOFTWARE DOWNLOAD: The Internet provides great opportunities for networking and learning – and IT is no different. Register now for developerWorks and create your profile for access, not only to articles, webcasts and software downloads, but also a wealth of other IT professionals. Posted: 09 Jun 2011 \| Premiered: 09 Jun 2011 TOPICS: Collaboration \| Professional Organizations \| Social Networking \| Software Development Tools

Delivering IT to the Virtual Workforce sponsored by Citrix WHITE PAPER: Uncover the four key requirements of workshifting, the technologies needed to achieve them, and the solutions that can provide these capabilities to your organization. Posted: 13 Aug 2013 \| Published: 30 Jun 2011 TOPICS: Applications Management \| Data Center Design \| Data Center Networking \| Data Security \| Mobile Workers \| Network Appliances \| Network Architectures \| Network Design \| Network Infrastructure \| Network Management \| Network Performance \| Network Security \| Network Traffic Management \| Networking \| Networking Hardware \| Remote Offices \| Remote Users \| ROBO \| Server Consolidation \| Virtual Communities \| Virtual Desktop Infrastructure \| Virtual Offices \| Workforce Management Software \| Workforce Planning

Learn to Save on SAP Operational Costs with a Virtualized Environment sponsored by HP Novell EGUIDE: According to AMR Research, more and more customers are saving on SAP operational costs this year with SAP infrastructure projects and virtualizing SAP applications. Read this e-guide and learn to identify areas of potential SAP savings as well as the best way to virtualize your SAP environments. Posted: 28 Feb 2011 \| Published: 28 Feb 2011 TOPICS: Applications Management \| Database Management \| ERP \| Hardware Virtualization \| Infrastructure Management \| Operating Systems \| Server Consolidation \| Server Virtualization \| Virtual Communities

Taking on Virtual Agents to Handle Global Smartphone Users sponsored by ConvergeOne EGUIDE: Explore the growing acceptance of virtual agents and find out how Vivino, the world's most downloaded wine app, configured their contact center and improved customer experiences for millions of global smartphone users speaking different languages. Posted: 23 May 2018 \| Published: 23 May 2018 TOPICS: Artificial Intelligence \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Mobile CRM \| Virtual Communities

Essential Deployment Tips: Oracle Databases on VMware vSphere 4 sponsored by VMware and Intel TECHNICAL ARTICLE: This paper provides the essential tips necessary to successfully deploy Oracle on VMware virtual infrastructure to enable database administrators (DBAs) to meet their performance and availability goals. Posted: 14 Oct 2010 \| Published: 14 Oct 2010 TOPICS: Database Administrators \| Database Management \| Database Performance Management \| Database Server Software \| Oracle (Product) \| Virtual Communities \| VMware \| VMware ESX \| VMware Server

Interest Groups Reports