WHITE PAPER:
In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
EZINE:
In this week's Computer Weekly, the Post Office IT scandal inquiry continues to reveal shocking details – we review the latest evidence. We examine progress of the roll-out of fast broadband across the UK. And as the Online Safety Bill returns to Parliament, we look at the arguments about how to keep the internet safe. Read the issue now.
EZINE:
In this week's Computer Weekly, we look at how artificial intelligence is being used to automate existing jobs, such as IT administrators and customer service agents. Capital One's European CIO talks about how to create an agile business. And we offer tips on how to deal with an Oracle software audit. Read the issue now.
EZINE:
In this week's Computer Weekly, we hear from Microsoft CEO Satya Nadella about how the firm wants to use cloud, machine learning and innovative datacentre technologies to open up access to information. Our new buyer's guide looks at network function virtualisation. And we examine the role of blockchain in cloud data security. Read the issue now.
EZINE:
In this week's Computer Weekly, we examine how datacentres and their workers became part of our critical national infrastructure due to the pandemic. Firms considering upgrading to SAP S/4 Hana face hefty bills – we look at how to keep costs down. And we analyse the increasing rate of applications being migrated to the cloud. Read the issue now.
EGUIDE:
This article in our Royal Holloway Security Series evaluates the role that obfuscation techniques play in malware and the importance of understanding their effectiveness.
EZINE:
In this week's Computer Weekly, we find out how technology is fighting poverty by increasing financial inclusion. We examine how best to manage the challenges of Microsoft's new plan for ongoing Windows 10 updates. And we find out how data innovation at Lloyd's of London is supporting a wider digital modernisation. Read the issue now.
EGUIDE:
IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.
EZINE:
In this week's Computer Weekly, we assess the risks from Log4Shell, a new web software vulnerability described as "catastrophic". We look at SASE – secure access service edge – which is set to be one of the networking priorities for 2022. And some victims of the Post Office IT scandal are still waiting for proper compensation. Read the issue now.
EZINE:
It's not just the countries of the Middle East that have a plan when it comes to digital transformation. Private businesses are also overhauling their systems. One such company is the automotive division of Saudi Arabia's Abdul Latif Jameel Company (ALJC), which has completed one of the biggest SAP projects ever undertaken in the auto sector.
