WHITE PAPER:
This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
BOOK:
This extract from Michael Blackstaff's book, Finance for IT decision makers, teaches you how to make effective business and financial cases for IT projects.
EGUIDE:
In this expert guide, explore 4 tips for a successful flexible work arrangement policy, and why remote work elevates the importance of UC mobility.
WHITE PAPER:
This whitepaper examines the financial impact and potential ROI on companies who use OracleEnterprise Content Management Suite. It provides companies with the ability to easily manage, reuse, and retain content and to streamline related business processes
WHITE PAPER:
This resource explores the future of talent recruitment, retention, and management, and offers insight to help you keep up with changes in the workforce.
WHITE PAPER:
When IT executives engage with VMware they often ask themselves many questions, including “How do my metrics compare to my peers with respect to virtualizing my IT environment?”. This exclusive white paper highlights top anecdotes and qualitative research on virtualization's business and financial benefits. Learn more here.
RESOURCE:
The traditional approach to storing information causes performance problems and creates data bottlenecks. In fact, 78% of CFOs report that pressure is high to control storage costs and increase efficiency. This infographic introduces a different approach to storage that drives better data economics.
EBOOK:
This handbook examine the key benefits and important of virtualizing key applications. Access now to learn about the obstacles an IT team might expect to encounter from implementation and management perspectives.
