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Product: |
netOctopus® DesktopSupport |
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Company: |
Netopia, Inc. |
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Type: |
Software |
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Description: |
Netopia's netOctopus® DesktopSupport is an award winning software solution tailored specifically for the needs of Broadband Service Providers. netOctopus DesktopSupport utilizes a thin-client Web architecture to provide live assistance, on demand, for any broadband subscriber in need of a virtual site visit. With netOctopus DesktopSupport support agents can remotely view and operate the subscriber's desktop, share files, chat, as well as diagnose and troubleshoot problems in real time. Netopia's DesktopSupport is available as a hosted product for a monthly subscription fee, or as a site server deployment. Netopia also offers rich customization and integration packages that fit your IT environment and budget. |
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Related Products: |
Broadband Service Providers | Customer Support Software | Desktop Computer Support | Remote Control Software | Thin Client Software |
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